As per the new Government declaration, currency of Rs. 500 and Rs.1,000 ceased to be legal tender from midnight on Tuesday i.e. 8th Nov 2016. So the courier companies might not be accepting Rs 500 or Rs 1000 notes for your Cash on Delivery orders from your customers.
In order to reduce your COD returns, we would suggest you to take following measures
- Notify your customers about the latest Governments declaration and request them to make payments in denominations of Rs 100 or lower for COD orders.
- You can stop shipping COD shipments for the next few days.
- Put a cap of say Rs 2000 for on COD orders on your website.
- Ask your courier partners to hold your COD shipments for next few days.
Shall we be of any assistance please let us know.